Former Sage Senior Executive to Focus on Enhancing Customer-Facing Engagements to Promote Cross- and Up-Selling Opportunities to Growing National Client Base
LIVINGSTON, NJ -- (Marketwired) -- 07/03/13 -- SilverSun Technologies, Inc. (OTCBB: SSNT) (OTCQB: SSNT), a national provider of transformational business technology solutions and services, today announced that SWK Technologies, Inc., the Company's principal operating subsidiary, has appointed Sam Hunter as Executive Vice President, Customer Experience, a newly created senior management position.
Dual-based in SWK's corporate headquarters in Livingston, New Jersey and the Company's new Bethesda, Maryland regional office, Hunter is charged with the management of C-level customer relationships, customer account management, cross-selling initiatives, listening to the 'voice of the customer,' and customer migrations. In addition, he will aid SWK's senior leadership in enhancing other key areas of operation, including customer support and product marketing.
Prior to joining SWK, Hunter served as Senior Vice President and General Manager of Sage's Value Business Unit, where he was responsible for charting the direction and growth of a core set of accounting applications marketed to small and mid-sized businesses. He originally joined Sage in 2003 as Product Marketing Manager for the Sage FAS line of fixed asset management products. He then guided development and marketing strategies for the Company's mid-market project management and business intelligence product lines. Before Sage, he spent over 10 years engaged in product marketing and management of software technologies, as well as the general operation of Internet- and network-based companies. Hunter is a graduate of Harvard College with an A.B. Degree cum laude in Economics.
Jeffrey Roth, CEO of SWK, noted, "We are very pleased to welcome Sam to our executive management team and expect that he will play a key role in designing and implementing exciting new initiatives to cross- and up-sell our expanding product and service offerings to our current client base; to assess and drive high level customer satisfaction through proactive approaches meeting current and emerging industry challenges; and to win, nurture and build upon major new client relationships, particularly those within our new government contracting practice."
"Sam's strong track record of success at Sage makes him the ideal candidate to lead SWK's newly formed Customer Experience Group," added Mark Meller, Chairman and CEO of SilverSun. "The mission of this group is clear -- to ensure that we not only deliver the benefits of SWK's business management solutions to our customers, but that they understand and appreciate that we are looking at their unique ROI and success criteria post-deployment, so that every experience with SWK delights them."
About SilverSun Technologies, Inc.
Headquartered in Livingston, New Jersey, SilverSun Technologies is involved in the acquisition and build-out of technology and software companies engaged in providing best of breed management applications and professional consulting services to small and medium size businesses (SMBs) in the manufacturing, distribution and service industries. Serving as SilverSun's principal operating subsidiary, SWK Technologies, Inc. employs national direct and channel sales teams, and a consulting team, all of which serve a growing customer base spanning the United States and Canada. For more information, please visit www.silversuntech.com, www.swktech.com, www.mapadoc.com and www.beerrunsoftware.com.
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Source: SilverSun Technologies, Inc.